---
title: Ending your order via your employer
description: Retoure, Pickup
---

[Skip to content](https://support.onyo.de/en/knowledge/ending-your-order-via-your-employer#main-content)

- [English](https://support.onyo.de/en/knowledge/ending-your-order-via-your-employer)
- [Deutsch](https://support.onyo.de/de/knowledge/beendigung-der-bestellung-über-deinen-arbeitgeber)

English

Show submenu for translations

[More support](https://support.onyo.de/en/knowledge/kb-tickets/new?hsLang=en)

![logo\_green background.png\]](https://support.onyo.de/hs-fs/hubfs/logo_green%20background.png?height=40&name=logo_green%20background.png)

Open main navigation

Close main navigation

- - [English](https://support.onyo.de/en/knowledge/ending-your-order-via-your-employer)
    - [Deutsch](https://support.onyo.de/de/knowledge/beendigung-der-bestellung-über-deinen-arbeitgeber)

  English
  
  Show submenu for translations
- [More support](https://support.onyo.de/en/knowledge/kb-tickets/new)
- To onyo.io

 To onyo.io

 Hello. How may we assist you today?

- There are no suggestions because the search field is empty.

1. [onyo FAQ](https://support.onyo.de/en/knowledge?hsLang=en)
2. [Employee](https://support.onyo.de/en/knowledge/employee?hsLang=en)
3. [Return](https://support.onyo.de/en/knowledge/employee?hsLang=en#return)

March 24, 2026

# Ending your order via your employer

## My employer has ended my order — what do I need to do?

f your employer has ended your order, we will reach out to you and coordinate the next steps. Please reply as soon as possible so we can kick off the planning quickly.

If your order has **not** been ended by your employer yet, please see:

[https://support.onyo.io/en/knowledge/return-before-end-of-contract](https://support.onyo.de/en/knowledge/return-before-end-of-contract?hsLang=en)

 

### Tables

We try to reassign tables locally whenever possible. In many cases, we can also offer you continued use (usually free of charge) we will proactively contact you about this.

### Chairs & IT products

For chairs and IT products, we will arrange the pickup and contact you with the details. Please already look for the **original packaging material**  this should generally always be kept.

More information can be found here:

[https://support.onyo.io/en/knowledge/can-i-dispose-of-the-boxes](https://support.onyo.de/en/knowledge/can-i-dispose-of-the-boxes?hsLang=en)<https://support.onyo.de/de/knowledge/kann-ich-die-kartons-entsorgen?hsLang=en>

If you no longer have the original packaging material, — just reach out to us once we contact you about the pickup.

- [Manager](https://support.onyo.de/en/knowledge/manager?hsLang=en#main-content)

    - [Account & Set-Up](https://support.onyo.de/en/knowledge/manager?hsLang=en#account-set-up)
    - [Order and Shipping Process](https://support.onyo.de/en/knowledge/manager?hsLang=en#order-and-shipping-process)
    - [Return Process](https://support.onyo.de/en/knowledge/manager?hsLang=en#return-process)
    - [Contract Management](https://support.onyo.de/en/knowledge/manager?hsLang=en#contract-management)
- [Employee](https://support.onyo.de/en/knowledge/employee?hsLang=en#main-content)

    - [Delivery and Assembly](https://support.onyo.de/en/knowledge/employee?hsLang=en#delivery-and-assembly)
    - [Order](https://support.onyo.de/en/knowledge/employee?hsLang=en#order)
    - [Product Information](https://support.onyo.de/en/knowledge/employee?hsLang=en#product-information)
    - [Return Request and Insurance Case](https://support.onyo.de/en/knowledge/employee?hsLang=en#return-request-and-insurance-case)
    - [Other](https://support.onyo.de/en/knowledge/employee?hsLang=en#other)
    - [Return](https://support.onyo.de/en/knowledge/employee?hsLang=en#return)
- [Miscellaneous](https://support.onyo.de/en/knowledge/miscellaneous?hsLang=en)

[![Chill listening crop-3](https://support.onyo.de/hs-fs/hubfs/onyo_Logo_png.png?width=24&height=24&name=onyo_Logo_png.png "Chill listening crop-3")](https://www.onyo.io)

onyo FAQ

Copyright © 2026, onyo GmbH